At eBooqs, we are committed to providing high-quality digital products. As ebooks are instant digital downloads, all sales are considered final and non-refundable. However, we understand that issues may arise, and we aim to ensure customer satisfaction.

Refund Eligibility

Refunds for e-book purchases may be granted under the following conditions:

• You were charged multiple times for the same ebook due to a technical error.
• You purchased the ebook but did not receive the download link or access within 72 hours after payment, and our support team was unable to resolve the issue.
• The eBook file is corrupt or unreadable, and we are unable to provide a functional replacement.

Non-Refundable Situations

We do not issue refunds under the following circumstances:

• Accidental purchases or change of mind after the download is completed.
• Failure to read the product description before purchasing.
• Incompatibility with your device or software.
• Requests made beyond 7 days from the date of purchase.

How to Request a Refund

If you believe you qualify for a refund, please follow these steps:

1. Contact our support team at sales[at]ebooqs.com within 7 days of your purchase.
2. Provide your order number, proof of purchase, and a detailed explanation of the issue.
3. Our team will review your request and respond within 3-5 business days.

Alternative Solutions

If a refund is not possible, we may offer store credit or a replacement ebook of equal value to ensure your satisfaction.

Thank you for choosing eBooqs. If you have any questions, feel free to reach out to our support team.

Contact Us:
📧 Email: sales[at]ebooqs.com
🌐 Website: www.ebooqs.com